Guest Reviews for Golden Tulip VictoriaBucharest

Dear Sirs, Since I appreciated my first stay at your hotel two weeks ago I have decided to visit you again. Unfortunately, I was really surprised by the poor level of quality of service this time. Firstly, in the deluxe room 802 that I chose for my weekend stay I 've found two cups from previous guests which were left uncleaned (not taken away during cleaning the next day even! until my request). Secondly, hanging out order for breakfast (way before 2am) didn't bring any result. The order was not even taken away. I was also very disappointed when reception clerk said upon my remarks that she will send someone, without even saying "apologies" or "we are sorry". I believe this level of service does not reflect your standards. Regards,

Dear Sirs, Since I appreciated my first stay at your hotel two weeks ago I have decided to visit you again. Unfortunately, I was really surprised by the poor level of quality of service this time. Firstly, in the deluxe room 802 that I chose for my weekend stay I 've found two cups from... read more

Ei bine, serviciile de la acest hotel au fost excelente. M-am simtit ca acasa: confortabil, in largul meu, atmosfera primitoare si personalul "saritor" pentru a-mi satisface cerintele pe care le-am avut pe perioada sejurului. Sper sa primesc acel card de fidelitate pentru reteaua de hoteluri tulip inn.

Ei bine, serviciile de la acest hotel au fost excelente. M-am simtit ca acasa: confortabil, in largul meu, atmosfera primitoare si personalul "saritor" pentru a-mi satisface cerintele pe care le-am avut pe perioada sejurului. Sper sa primesc acel card de fidelitate pentru reteaua de... read more